How to cancel, what happens next, and when we refund.
Effective date: August 12, 2026 · Last updated: August 12, 2026
You can cancel at any time, yourself, in about thirty seconds. Log in, scroll to the bottom of any page, and click Manage Membership. No email required, no phone call, no retention offer.
If you cannot reach the link for any reason, email zack@holisticperformanceconsulting.com and we will cancel it for you.
Your first 3 days are free. If you cancel before the trial ends, you are not charged at all. Your access continues until the end of the trial period.
Your membership stays active until the end of the billing period you have already paid for, and you keep full access until then. It simply does not renew. We do not charge a cancellation fee.
Because you can cancel at any time and keep access through the period you paid for, we do not generally refund partial months.
That said, we would rather you not pay for something you did not use. If you were charged unexpectedly — you meant to cancel during the trial, you were charged after cancelling, or you were billed twice — email us and we will refund it. If something else went wrong, tell us what happened and we will do what seems fair.
Refund requests: zack@holisticperformanceconsulting.com
When the membership ends you lose access to the playbooks, live event details and replays, and the member community. Your account itself remains, so you can resubscribe later without starting over. Ask us any time if you would like your account and data deleted entirely.
If a renewal payment fails, we will attempt it again and let you know so you can update your card from Manage Membership. If it keeps failing, the membership ends and access stops. You will not be sent to collections or charged a penalty.
We will tell you in advance of any price change, and it will only apply to future billing periods. You can cancel before it takes effect.